Alarm Monitoring Centers; These are centers where data from alarm systems are collected and evaluated.

     Alarm Monitoring Centers Today; It has a wide usage area for the protection of houses / workplaces and facilities. The centers, working with a 24/7 service approach, send daily reports for 24-hour periods, inform their customers whose alarm system is turned off, provide up-to-date information to the emergency services and establish information exchange.

The system not only protects buildings, people and objects, but also contributes to the prevention of crime as a deterrent. Today, the system includes alarm systems that notify intruders, fixed alarm systems, CCTV systems, fire alarm systems, social and medical alarm systems, technical alarm systems, vehicle tracking systems. The systems are not limited to the listed ones, they can be personalized according to the usage.

Countries with laws regarding the police contact of Alarm Monitoring Centers are Austria, Belgium, Czech Republic, France, Germany, Ireland, Netherlands, Slovenia and the United Kingdom. Bulgaria, Estonia, Finland, Greece, Hungary, Italy, Poland, Romania, Slovakia and Spain do not have relevant police regulations. Of the non-EU countries, Norway, Switzerland and Bosnia and Herzegovina have special police regulations.

There are different sanctions for false alarms in Europe. While the sanction of false alarms in some countries is fine, in some countries the sanction of ignoring the alarms of those who send a certain number of false alarms in a certain period is applied instead. 

          ·     In the past, Alarm Monitoring Centers used to connect with the alarm systems of their customers over the telephone line, but now more secure and comprehensive ADSL or GPRS systems are used.

·     The alarm information available today contains more video and audio data, thus increasing the verification rates and making the analysis of the situation easier to detect correctly.

·     M2M technology opens up new possibilities for the system. This system, which is important for creating a mobile environment and determining the exact location, is still in its infancy and will improve over the years with the increase in the use of technologies such as GPS.

·          At the time of the alarm, it calls you and the people you specify and informs you.

·          It secures your home or workplace by searching the Police, Fire Brigade and Ambulance according to the alarm type.

·          Detects panic, fire, burglary, perimeter security, patient(medical), smoke, heat and other types of alarms.

·          It receives the Duress alarm and makes a direct call to the police.

·          Daily, weekly and monthly reporting is provided.

·          Daily reports can be followed over the Internet.

·          By communicating with the panel, the panel status is constantly checked.

·          Alarm information can be received via Analog Line (PSTN), internet and GSM/GPRS.