CRM is the strongest bond your business has with customers. Thanks to CRM applications, you can view your customers' conversations, requests, offers, orders and even contracts with a single query at the same time.

Due to the increasing number of customers in a challenging competitive environment, customer relations management is changing its dimensions day by day.

Institutions that want to provide a much better service to their customers keep the information flow of the services they offer under control by transmitting them electronically in web technology, and reach the right information whenever they want from the platform they want, and by analyzing this information, they go one step ahead by making a difference in the competitive market.

Collecting all kinds of data about your customer does not mean being customer focused. If you can turn the data you collect into information in every area you are in contact with the customer and reveal opportunities and/or needs more quickly, you are displaying a customer-oriented approach.

The solution offered should not only increase customer satisfaction by revealing the consumer-oriented face of your institution, but also enable the increase of the number of customers with low costs by targeting the right customers with decision support mechanisms that allow comprehensive analyzes such as customer profitability and purchasing habits by keeping customer information up-to-date and accessible, as well as increasing the market share by cross-selling. .